Cookies

The ‘make a claim to an employment tribunal’ website stores small files (known as cookies), on your computer. They are used to improve your experience of using the service.

Cookies are used to:

  • measure how you use the service so it can be improved
  • remember the notifications you’ve seen so that you don’t see them again

Cookies on this service aren’t used to identify you personally.

Find out how to manage cookies

How cookies are used

Essential cookies

Essential cookies are needed for the service to work. We do not need to ask for permission to use them.

Your progress when using the service

When using this service, we'll set a cookie to remember your progress. This cookie doesn’t store your personal data and is deleted when your session ends.

NamePurposeExpires
_app_sessionThe information you enter is stored on the server for the length of time you stay on the page. This can be up to 60 minutes, with the option to extend for another 60 minutes. After you’ve downloaded the completed PDF, this data is deleted from our servers.60 mins (or when your session expires)

Cookies message

You may see a banner when you visit employment tribunals inviting you to accept or reject optional cookies. We'll set cookies so that your computer knows you've seen it and not to show it again, and also store your settings.

NamePurposeExpires
cookie_settingSaves your cookie consent settings.1 year

To measure application performance

We use Dynatrace Software Intelligence Platform to provide an Application Performance Monitoring Service to collect information about how you use HMCTS services. We do this to monitor HMCTS services in order to resolve issues within our services as well as collect data on how our services can be improved. HMCTS store information about:

  • Site performance
  • Website usage
  • User behaviour

Information is presented within the Application Performance Monitoring service for the purposes detailed above. We do not use or share the information for any other purpose. We do not allow Dynatrace to use or share the information for any other purposes.

NamePurposeExpires
dtCookieTracks a visit across multiple requestsWhen session ends
dtLatCMeasures server latency for performance monitoringWhen session ends
dtPCRequired to identify proper endpoints for beacon transmission; includes session ID for correlationWhen session ends
dtSaIntermediate store for page-spanning actionsWhen session ends
rxVisitorVisitor ID to correlate sessions1 year
rxvtSession timeoutWhen session ends

Analytics cookies (optional)

Measuring website usage (Google Analytics)

We use Google Analytics software to collect information about how you use this service. Google Analytics stores the following information:

  • the pages you visit
  • what you click on
  • how long you spend on each page
  • how you got to the website, for example (from a search engine)

We don’t collect or store personal information in cookies, for example your name or address, so the information can’t be used to identify you. We don’t allow Google to use or share our analytics data. Google Analytics uses the following cookies:

NamePurposeExpires
_utmaDetermines the number of unique visitors to the website2 years
_utmbWorks with _utmc to calculate the average length of time you spend on the website61 minutes
_utmcWorks with _utmb to monitor when you close your browserwhen you close your browser
_utmzProvides information about how you reached the service (For example from another website or search engine)6 months
_gaManages the deployment of the cookies above2 years