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Cookies
The ‘make a claim to an employment tribunal’ website stores small files (known as cookies), on your computer. They are used to improve your experience of using the service.
Cookies are used to:
- measure how you use the service so it can be improved
- remember the notifications you’ve seen so that you don’t see them again
Cookies on this service aren’t used to identify you personally.
Find out how to manage cookies
How cookies are used
Essential cookies
Essential cookies are needed for the service to work. We do not need to ask for permission to use them.
Your progress when using the service
When using this service, we'll set a cookie to remember your progress. This cookie doesn’t store your personal data and is deleted when your session ends.
| Name | Purpose | Expires |
|---|---|---|
| _app_session | The information you enter is stored on the server for the length of time you stay on the page. This can be up to 60 minutes, with the option to extend for another 60 minutes. After you’ve downloaded the completed PDF, this data is deleted from our servers. | 60 mins (or when your session expires) |
Cookies message
You may see a banner when you visit employment tribunals inviting you to accept or reject optional cookies. We'll set cookies so that your computer knows you've seen it and not to show it again, and also store your settings.
| Name | Purpose | Expires |
|---|---|---|
| cookie_setting | Saves your cookie consent settings. | 1 year |
To measure application performance
We use Dynatrace Software Intelligence Platform to provide an Application Performance Monitoring Service to collect information about how you use HMCTS services. We do this to monitor HMCTS services in order to resolve issues within our services as well as collect data on how our services can be improved. HMCTS store information about:
- Site performance
- Website usage
- User behaviour
Information is presented within the Application Performance Monitoring service for the purposes detailed above. We do not use or share the information for any other purpose. We do not allow Dynatrace to use or share the information for any other purposes.
| Name | Purpose | Expires |
|---|---|---|
| dtCookie | Tracks a visit across multiple requests | When session ends |
| dtLatC | Measures server latency for performance monitoring | When session ends |
| dtPC | Required to identify proper endpoints for beacon transmission; includes session ID for correlation | When session ends |
| dtSa | Intermediate store for page-spanning actions | When session ends |
| rxVisitor | Visitor ID to correlate sessions | 1 year |
| rxvt | Session timeout | When session ends |
Analytics cookies (optional)
Measuring website usage (Google Analytics)
We use Google Analytics software to collect information about how you use this service. Google Analytics stores the following information:
- the pages you visit
- what you click on
- how long you spend on each page
- how you got to the website, for example (from a search engine)
We don’t collect or store personal information in cookies, for example your name or address, so the information can’t be used to identify you. We don’t allow Google to use or share our analytics data. Google Analytics uses the following cookies:
| Name | Purpose | Expires |
|---|---|---|
| _utma | Determines the number of unique visitors to the website | 2 years |
| _utmb | Works with _utmc to calculate the average length of time you spend on the website | 61 minutes |
| _utmc | Works with _utmb to monitor when you close your browser | when you close your browser |
| _utmz | Provides information about how you reached the service (For example from another website or search engine) | 6 months |
| _ga | Manages the deployment of the cookies above | 2 years |